JOB VACANCY
THE BALE NUSA DUA
Night Manager
Responsibilities:
DUTIES AND RESPONSIBILITIES:
- Deliver excellent customer service and maintain a high standard of customer management, at all times
- Fulfil all reasonable requests from guests, to ensure their comfort, satisfaction and safety
- Ensure that our hotels are operated safely, at all times
- Undertake overnight responsibility for reception, checking guests in and out, taking reservations and dealing with all telephone enquiries
- Maintain knowledge of all company promotions and hotel pricing, to provide information to guests, on request
- Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guests’ safety and comfort
- Complete security checks at hourly intervals throughout the night
- Complete manager’s log book and maintain accurate records of all fire safety checks carried out during the shift
- Adhere to company policy for reporting accidents and incidents
- Ensure that any service hitches or Health and Safety issues are reported and followed up.
Requirements:
- Previous experience in Front Office Supervision not necessarily nights
- Knowledge of IT systems such as Excel and Word preferable.
- Desire to develop and work with a dynamic team.
- Good communication skills, excellent in English both spoken & written, dynamic, enthusiastic, service & result oriented, sense of creativity & initiative
Kindly send your current CV to :
hrd@thebale.com or direct to THE BALE Nusa Dua, Jalan Raya Nusa Dua Selatan, PO BOX 76, Nusa Dua 80363